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Power King PK401418 Gas Chain Saws Reviews & Ratings

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Power King PK401418 Reviews
Overall Rating
2.0 out of 52.0 out of 52.0 out of 52.0 out of 52.0 out of 5
None to display.
Unreliable (1)
Low Quality (1)
1 Review  Sort by 
Thomas R.
Forbes Road, PA
Purchased from Chain Saws Direct
Purchased 6/20/17
Most Helpful Critical Review
2 out of 52 out of 52 out of 52 out of 52 out of 5
Bad Experience
I have had very bad experiences with the product and your company in trying to get a refund for a chain saw that leaks fuel and will not run when turned on its side to cut a tree. I feel this product is a safety hazard and should be taken back and a total refund provided.
Cons: Low Quality, Unreliable
Thomas Does Not Recommend This Product
Dale, the Chain Saw Expert
Product Expert
I understand your disappointment, however Federal Regulations prohibit re-shipping a unit that has had gasoline in it since it is an explosion/fire hazard.

That's why we referred you to Power King at 800-344-3371 for repair under their 1 year Factory Warranty. This is explained in the Return Policy link at the bottom of every page of our website:

"Engine-powered equipment cannot be returned once it has been gassed or oiled due to Federal shipping regulations. If the product has been gassed or oiled, it needs to be taken to an authorized service center for repair which may be covered under warranty. "

We appreciate your business, and apologize for any inconvenience.
Manufacturer Response
Brand Rep
I was just reading your review. For side cutting if your saw is stalling open the gas cap, you will find the small filter inside the tank connected to the fuel pickup line. Reposition the filter line in the tank.
Also please call us at 800-344-3371 about your gas leak and we can service your saw under warranty, sounds like you need a simple gas cap with a new seal.
Gregg - Founder of Powerking
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