Chainsaws Direct Safety Recalls
Safety is no accident!
We care deeply about the safety and satisfaction of our customers. That's why when a recall is issued by a manufacturer, we immediately inform customers of any risk or repair that is necessary to keep them safe and happy.
As these defects are detected, recalls are announced by the Consumer Product Safety Commission (CPSC). Here, you'll find information and instructions regarding how to get your recalled power equipment serviced and access to the CPSC's product recall pages.
Date: February 1, 2018 - Greenworks & Snapper Electric Chainsaws
The chain brake guard in the cordless electric chainsaw can fail and allow the chainsaw to continue operating, posing an injury hazard to users. These products have been discontinued on our website.
Greenworks Model: 2000002
Greenworks Model: 2000402
Snapper Model: 1687887
Greenworks/Snapper Cordless Chainsaw Recall Bulletin